The questions people ask
before they trust us.
No. Messy files, three versions of the same spreadsheet, and an ERP nobody fully trusts is the normal starting point — it is exactly what we started with. Part of the first build is usually giving the mess a front door.
Not unless you explicitly ask for it, and we would push back if you did. Everything that writes goes through an approval gate: the AI stages the change, shows a diff, and a person releases it.
First workflow in production inside about thirty days. We would rather ship one narrow thing your team uses on day 31 than demo a broad pilot that never leaves the slide deck.
You do. We template it, document it, and train your people to run and extend it. No lock-in, no dependency retainer required — an optional quarterly optimization engagement exists if you want it.
We scope tools and data per role, keep an audit trail of who asked what, and design around whatever your compliance and customer agreements require. If a workflow cannot be done safely, we say so.
Then we tell you, usually in the first week, and often point at the boring fix instead — a form, a naming convention, one meeting deleted. We are manufacturers first; we are not paid to be impressed by software.
That is where we are most useful, because we have lived it. But the same approach — walk the floor, size the bottleneck, build custom, hand it over — works for any operation running on inherited process.