Capability index / rev 01

Look at what we
fixed for ourselves.

This is not a service menu written by a marketing team. It is the running record of how we improved our own operation with AI. We keep adding to it — and we build the same way for other businesses, one custom system at a time, whatever your bottleneck happens to be.

OPS-01
Operations

AI Operations Front Desk

One intake point that routes employee requests, answers quick questions, handles files, and separates simple work from heavier projects.

Every plant has a bottleneck named after a person. The front desk absorbs the interrupt traffic: it answers the question, grabs the file, or escalates the request into the right lane with the right context attached.

Open system file
Includes
  • Request routing
  • Quick answers
  • File handling
  • Simple vs. project triage
OPS-02
Operations

Organized AI Work Lanes

Dedicated lanes for operations, product development, dashboards, approvals, research, and admin so business tasks do not get buried in one messy chat.

A single chat thread is where good work goes to die. Lanes keep context, history, and permissions separated by the kind of work being done, so nothing gets lost between a shipping question and a launch plan.

Open system file
Includes
  • Ops lane
  • Product dev lane
  • Dashboards
  • Approvals
  • Research
  • Admin
SEC-03
Governance

Role-Based AI Access

Owners, admins, employees, and limited users get exactly the AI capability their role requires — nothing more.

Rolling AI out to a whole company without roles is how sensitive data walks out the door. We define tiers, scope tools and data per tier, and keep an audit trail of who asked what.

Open system file
Includes
  • Owner / admin / employee / limited
  • Scoped tools
  • Scoped data
  • Audit trail
WF-04
Governance

Approval-Gated Workflows

AI prepares uploads, file changes, marketplace updates, and ERP-related work — but nothing goes live until a human approves it.

Automation earns trust by asking permission. The AI does the ninety percent that is tedious and reversible, then parks the result in a review queue with a diff of exactly what will change.

Open system file
Includes
  • Staged changes
  • Review queue
  • Change diffs
  • ERP-safe execution
DAT-05
Data & Files

AI File Intake Workflows

Drive-based upload folders that turn employee files, vendor sheets, SOP drafts, reports, and photos into structured, findable work.

Files arrive as texts, emails, and phone photos. Intake gives them a front door: drop it in the folder, the AI classifies it, names it, extracts what matters, and files it where the next person will actually look.

Open system file
Includes
  • Drive upload folders
  • Auto-classification
  • Extraction
  • Routing
DAT-06
Data & Files

Spreadsheet & Upload Automation

Product data cleanup, inventory comparison, template filling, and Business Central / marketplace upload preparation.

The spreadsheet is the real ERP at most manufacturers. We automate the grinding parts: normalizing product data, diffing inventory across sources, and filling upload templates to spec on the first try.

Open system file
Includes
  • Product data cleanup
  • Inventory comparison
  • Template filling
  • Business Central prep
SOP-07
Knowledge

AI SOP Helper

Warehouse and operations teams follow procedures, ask task-specific questions, and get step-by-step support at the point of work.

A binder nobody opens is not a procedure. The SOP helper answers in the language of the task — this part, this machine, this order — and walks a new hire through it without pulling a lead off the floor.

Open system file
Includes
  • Step-by-step guidance
  • Task-specific Q&A
  • New-hire ramp
  • Floor-ready
SOP-08
Knowledge

SOP Draft & Review Workflows

Employees submit screenshots, notes, and process updates without ever editing the official document directly.

The people who know the process best are the least likely to write it down. Give them a two-minute submission path, let AI turn it into a clean draft, and route it to whoever owns the official copy.

Open system file
Includes
  • Screenshot submissions
  • Draft generation
  • Owner review
  • Version control
PD-09
Product

AI Product Development Workflows

Turn rough ideas into comparison tables, business cases, launch plans, and go/no-go decisions.

Most product ideas die of ambiguity, not of being wrong. We build the path from napkin to decision: structured comparisons, honest cost math, and a launch plan you can actually staff.

Open system file
Includes
  • Comparison tables
  • Business cases
  • Launch plans
  • Go / no-go
VIS-10
Visibility

Internal Dashboards & Review Queues

Make hidden operational work visible and manageable instead of living in someone's inbox.

Work that nobody can see cannot be prioritized, staffed, or improved. Dashboards surface volume, age, and ownership so the invisible half of the operation finally has a number attached to it.

Open system file
Includes
  • Live queues
  • Ownership
  • Aging
  • Throughput
RES-11
Visibility

Recurring AI Research Briefings

Scheduled monitoring of industry news, business opportunities, competitors, and operational updates.

Standing briefings replace the tab you never open. Every cycle, the AI reads the sources that matter to your category and hands leadership a short, sourced summary of what changed.

Open system file
Includes
  • Industry monitoring
  • Opportunity scanning
  • Sourced summaries
  • On a schedule
DOC-12
Admin

Internal Writing & Documentation

Proposals, role documents, compensation justifications, and process improvement writeups produced faster and clearer.

The administrative writing tax is real and it falls on your best operators. We build the templates and context so a thirty-minute document takes three.

Open system file
Includes
  • Proposals
  • Role docs
  • Comp justifications
  • Process writeups
TPL-13
Admin

Reusable AI Workflow Templates

Successful processes get packaged so they can be repeated across users, departments, or other companies.

The second deployment should cost a fraction of the first. Every workflow we build gets templated, documented, and handed over so your team can clone it without us.

Open system file
Includes
  • Packaged workflows
  • Cross-department reuse
  • Handover docs
  • No lock-in
Not on the list?

The index is where we started,
not where we stop.

Bring us the problem in your own words. If AI is the wrong tool for it, we will say so — and usually tell you what the right one is.

Describe your bottleneck